Privacy Policy
Last updated: 11/4/2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (email, username) when you sign up
- Payment information processed through connected payment gateways (Stripe, PayPal, Coinbase Commerce, etc.) - we don't store credit card details
- Content you upload or link to create paywalls
- AI Presence data (face photos, avatar videos, greeting scripts, visitor messages) if you enable AI Presence features
- Profile customization data (bio, cover images, social links, theme preferences)
- Usage data and analytics to improve our service
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data. All payment processing is handled by certified payment gateway providers (Stripe, PayPal, Coinbase Commerce, etc.), and we never store your full credit card information. All sensitive data is encrypted in transit and at rest. Database access is protected by Row Level Security (RLS) policies.
4. Third-Party Services
We use third-party services that may collect information used to identify you:
- Payment Gateways: Stripe Connect, Klarna, Coinbase Commerce, PayPal, Braintree, Square, Authorize.Net, Adyen, Razorpay - for payment processing and account management
- Clerk: Authentication and user management
- Supabase: Database and file storage
- UploadThing: File upload handling
- SendGrid: Transactional email delivery
- PostHog: Analytics and event tracking
- AI Providers (Pro+ plans): D-ID, ElevenLabs, OpenAI, Anthropic, Google AI Studio, Hume AI - for AI Presence features including avatar generation, voice synthesis, and AI-powered content creation
- Vercel: Hosting, deployment, and custom domain management
Each third-party service has its own privacy policy. We recommend reviewing their policies to understand how they handle your data.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. Contact us at paywallpage@hankified.com to exercise these rights.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at paywallpage@hankified.com